Frequently asked questions

more faqs

i’m a beginner. where should i start?

1

Start where you are!
At Uprise, we believe every class is an opportunity to begin again. Whether someone’s been teaching for 10 years or stepping into a studio for the first time, we all show up curious, open, and humble. No one is expected to know it all. In fact, we think that mindset is where the real magic begins.
Our instructors are trained to meet every body and every experience level with care and respect. There’s no hierarchy in the room. Our dynamic, supportive instructor team will guide you gently into flow from the first beat.

We highly recommend you bring your own mat. We have a small number of mats available for use. We also recommend bringing a full water bottle and a small towel. We have filtered spring water available to fill up.

do you have mats?

2


If you are running late to class, we ask that you call the studio so the teacher is aware. Please note that we have a “zero minutes late” policy for everyone’s safety & enjoyment. This ensure that teachers & students will be able to start class on time. The door automatically locks 5 minutes after class begins.

what happens if i’m late?

3


what are your late cancellation policies?

4

Our late cancellation policy is decidedly human.
If a student needs to cancel a class booking, please do so at least 12 hours prior to the start of class. If a student is unable to attend a booked class and does not cancel within that time, students will get their pass back for use at a later date, but incur a $10 late-fee.
Cancelling a class is easy and can be done via the website, mobile, and our app! We appreciate your cooperation in helping as many students be welcomed to our community as possible. We're human; if an emergency arose and you need fee waived, email us.